Ticomsoft

Last Updated: 08-09-2025 Website:

1. General

Ticomsoft ("the Company", "we", "us", "our") is committed to protecting the privacy of its users and customers and to respecting their rights in accordance with the Israeli Privacy Protection Law, 1981, and Amendment No. 13 (2025). This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and services.

By using the website ticomsoft.com, you agree to this Privacy Policy. If you do not agree, please refrain from using the website and our services.

2. Information We Collect

2.1 Information You Provide to Us:

Contact details: full name, email address, phone number.
Inquiry content: messages submitted via contact forms or direct communication with the Company.
Additional information you choose to provide (e.g., requests for consultation, scheduling meetings, or relevant business details).

2.2 Information Collected Automatically:

Browsing data: IP address, browser type, operating system.
On-site activity: pages visited, time spent, navigation paths.
Technical data: screen resolution, language, time zone.
Online identifiers: cookies, analytics and marketing tools (Google Analytics, Facebook Pixel – when functioning properly).

3. How We Collect Information

Contact forms on the website ticomsoft.com.
Telephone or email communication: sales@ticomsoft.com.
Professional meetings and consultations.
Automated processing through cookies and analytics tools – when such tools are properly installed and active on the website.

4. Purposes of Information Use

Providing the Company’s technological solutions and services.
Responding to inquiries and providing price quotes.
Managing customer and prospect relationships.
Improving our services and website user experience.
Sending updates, offers, and marketing information (subject to explicit consent).
Compliance with legal and regulatory requirements.

5. Sharing Information with Third Parties

Hosting, IT, and data analytics service providers assisting in website operation.
Marketing and advertising service providers (Google Analytics, Facebook – when active on the website).
Disclosure required by law, court orders, or for legal defense purposes.

6. Data Security

The Company implements reasonable technical and organizational measures to protect information, including:

Data encryption when necessary.
Use of secure servers with access controls.
Regular backups.

Restricted access to personal information to authorized personnel only.

7. User Rights

In accordance with the law, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or outdated information.
Request deletion of information (subject to legal obligations).
Object to the use of information for marketing purposes.

8. Cookies

The website uses cookies to improve browsing experience, analyze website traffic, and for marketing purposes – when such tools are properly installed and active.

If you choose to click “Reject All” in the cookies banner and continue browsing, the system will collect and use only the necessary information required for the website to function properly (such as IP address, technical cookies for proper display, security, and basic operations). No additional marketing or analytics data will be collected automatically, unless you actively choose to share it (e.g., by filling out a contact form).

9. Data Retention Period

Customer data and interactions: for the duration of the service and up to 7 years thereafter (or as required by commercial recordkeeping laws).
Website inquiries: up to 3 years.
Analytics data: up to 26 months.
Marketing data: until consent is withdrawn or up to 3 years.

10. Changes to the Policy

The Company may update this Privacy Policy from time to time. In the event of a material change, a notice will be posted on the website. Continued use of the website after publication of an update will constitute consent to the revised Privacy Policy.

11. Contact Us

Ticomsoft Contact Person: ilan Oulu Phone: 077-3319104 Email: sales@ticomsoft.com Address: 1 HaShacham St., Petah Tikva, Israel Website:

For privacy-related inquiries, please contact us by email with the subject line: “Privacy Request”. The Company will make every effort to respond as quickly as possible.