Solutions as a Service

Ticomsoft have the capability to train your team either in a training room facility or at your site. We can also do the "On the job training" course that will allow your team to learn how to use the HP solutions configured to work in your environment. We have the knowledge and knowhow on how to train you and your team on UCMDB, OM , SiteScope BAC Service Manager and all the HP portfolio solutions. Please contact us and we will be happy to share with you the best knowledge we have.

With years of experience in the IT operation, we deliver services that help our customers deploy the full portfolio of HP. We can start with each component as a standalone module and integrate it with the other HP solutions if exists at the customer site. HP CMDB (HP UCMDB) for example can be the infrastructure for the rest of the HP components that allow the customer understand the impact on each business transaction. We can also add the HP release management that can automatically calculate the risk for application changes. Deploying the HP Site Scope or HP OM (HP OVO) will allow the customer to monitor the application and infrastructure layer and connect it to each CMDB CI for understanding how performance influence the impact on the business application. With HP BSM (HP BAC) we can monitor the end user experience and correlate the result with HP Site Scope for understanding how performance can affect the end user experience. By using the HP Service Manager, we can manage all the IT ticketing process and integrate it with the HP BSA and the HP Operation Orchestration that allow the customer deal with tickets such us allocating more CPU for a specific server automatically, or starting a DR process because of critical failure and many more process that many customers are dealing with manually.

Our PS/ R&D team is knowledgeable and has the experience also to integrate these solutions to the customer company portal if needed so the customer can display the data in the way that works for him the best.
 

When you choose HP Software-as-a-Service (SaaS) for Business Availability Center, HP deploys HP Business Availability Center software in your high-availability environment, configures your dashboard and reports, scripts your business processes, on-boards new applications, trains your team and offers 24x7 support for your HP Business Availability Center needs. All services are delivered remotely.

When you choose HP Software-as-a-Service (SaaS) for Performance Center, HP SaaS hosts and manages the necessary HP Performance Center software components, such as controllers and load generators, in our data center. With its enhanced security features, the data center meets SysTrust guidelines as determined by the American Institute of Certified Public Accountants. HP provides ongoing mentoring, and offers 24x7 support for your load-testing needs. All services are delivered remotely via the HP SaaS team to boost the availability and performance of your distributed load-testing solution. When new versions are released, your technical account manager trains your team to take advantage of the new functionality.

HP Software-as-a-Service for Performance Validation Service gives you the confidence that applications are performing well before they go into production. This hosted and managed load testing service helps you reduce risk and improve the performance of new applications. HP will load your application from a few different locations or from your internal infrastructure, increase the number of users to 1000 users in a load increasing model, and help you find the point where your system can’t meet you predefine measurements thresholds under load. HP can also connect internal monitoring tools to correlate the load testing result with your internal server’s measurements and performance.