Solutions For Operations

HP LoadRunner the leading application performance testing, stress testing and advanced diagnostics. Maximize application performance, all from one control point. HP LoadRunner diagnostics, Identify and resolve performance problems, and boost application availability, with a simple yet powerful application root cause analysis solution. HP LoadRunner Monitors - Quickly isolate bottlenecks with server monitors that help you measure the performance of every tier, server and component during a load test.

HP Performance Center is an - Out-of-the-box QA workflow, demand, project and resource management solution for QA organizations to run multiple LoadRunner test execution from different locations in simultaneously.

HP Business Availability Center monitor the end-user experience from the business application point of view. You will be alerted if the Business Availability Center synthetic transaction is not meeting your predefine acceptable transaction measurements. It is allowing you drill down from the cockpit view to the specific measurement level that causing the performance issue and slowing down your business transaction. You can tack actions before your business end-users face the performance issue.

The HP UCMDB (Universal Configuration Management Database) allows you discover your existing infrastructure and application in production, map the dependences between those applications and help you understand the risk of service failures. By deploying HP UCMDB correctly and integrate it with the other HP monitoring solutions, you will be able to link each monitoring solution to the CMDB CI and understand how performance can affect your business transactions.

Software is an agentless monitoring solution designed to ensure the availability and performance of distributed IT infrastructures (for example, servers, operating systems, network devices, network services, applications, and application components). This proactive, web-based infrastructure monitoring solution is lightweight, highly customizable, and doesn't require high overhead agents on your production systems. HP SiteScope software also acts as a monitoring foundation for other HP offerings such as HP Business Availability Center™, HP Managed Software Solutions™, and HP LoadRunner™ software 

Gives you complete, 24/7 visibility into the experience and behavior of every user, from every location, for critical web applications. Part of the end-user management category, it complements synthetic monitors for scenarios where there are a large number of users distributed across multiple locations, a need to monitor high-volume applications, or when synthetic monitors are not an option. 

NNMi and NNMi Advanced software and the HP NNM i Smart Plug-in modules help your IT organization reduce the business risk of downtime and increase network service levels. These products help you rapidly discover network problems through automatic root cause analysis that maintains accuracy even when the network changes. In addition, through unified workflows enabled by advanced integrations, you can repair network faults with HP Network Automation software. You can also implement and automate incident management as described in IT Infrastructure Library (ITIL) v3.

software automates processes across the lifecycle, provides visibility into the state of client devices, regardless of physical location, and makes sure that the right software and configurations are maintained. For the most complex environments, we offer Enterprise Edition, with desired-state automation, heterogeneous environment support, high scalability and identity-based policy management. For organizations with less-complicated requirements, we offer a Starter and Standard Edition. 

Software tracks, regulates and automates configuration and software changes across globally distributed, multi-vendor networks.

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Software provides lifecycle management for enterprise servers and applications from discovery to provisioning, patching to configuration management and script execution to compliance assurance. HP Server Automation automates operations and processes across disparate IT teams and systems. 

Is a comprehensive solution tightly integrating key IT processes of Service Request, Incident, Problem, Configuration, Release and Service Level management, and covers key aspects of ITIL v3 Service Lifecycle Management such as Catalog and Knowledge Management. HP Service Manager software enables IT to improve visibility, enhance service levels, balance resources, control costs and mitigate risk to the business. 

Provides comprehensive service-to-storage visibility and automation by integrating two storage management products—HP Storage Essentials software and HP Application Storage Automation software. An ideal solution for storage administrators, HP Storage Automation leverages the award-winning HP Storage Essentials, delivering a single management interface, with integrated heterogeneous functionality for storage area network (SAN) management, storage resource management, provisioning, back-up reporting, usage metering and application management. 

Provides business transaction monitoring that dramatically increases visibility into your customer-facing transactions. This software non-intrusively tracks customer transactions throughout their entire lifecycle—from the end-user location to the mainframe back end. It helps you reduce lost revenue and lower business risk by ensuring the highest possible service levels for your customers. 

Software is an automated web application security assessment tool architected to thoroughly analyze today's complex web applications for security defects and regulatory compliance requirements. HP WebInspect provides fast scanning capabilities, broad assessment coverage and accurate results that enable security professionals to ensure their web applications are secure and quickly remediate discovered issues.

Software provides a purpose-built, single system view of the SOA runtime environment to deliver policy enforcement, essential monitoring of services, and problem isolation based on the relationships between services. HP SOA Policy Enforcer enforces policies defined through the governance processes and provides essential monitoring for the services. HP SOA Policy Enforcer is the ideal starting point to transition services from development to production environments. When combined with HP Systinet, HP SOA Policy Enforcer complements design time activities by enforcing the runtime policies defined within the governance processes. Combined, HP SOA Policy Enforcer and HP Systinet provide a closed loop, end-to-end governance and management solution for your SOA.

Offerings provide you with fast, measurable value. You can reduce the risk of failed or cancelled projects. And you can lower the chance of funding initiatives that are not aligned with your business goals. With these solutions, your organization can:

• Gain real-time visibility into strategic and operational demands, as well as in-flight projects and programs
• Enforce consistent project standards and processes across the enterprise
• Reduce costs and risk while delivering projects that are on-time, on-budget and high-quality

Evolven Comparison is an innovative Environment Comparison solution that enables companies to dramatically increase the stability of their IT environments, reduce the risk of production outages and cut environment incident investigation time and effort.

By comparing two different environments, or an environment’s current snapshot with a historical snapshot of when it was working well or its golden baseline, IT Operations and Infrastructure organizations quickly and easily identify and analyze the changes and differences that made their environment unstable.

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Nolio Application Service Automation Platform (Nolio ASAP™) lets operation teams manage and automate the processes needed to deploy, maintain, remediate and recover data center applications, for heightened application quality, operational productivity and business agility.
Nolio ASAP manages application services across physical, virtual and cloud servers, providing full infrastructure freedom, visibility and control over application changes, everywhere, all at once.

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Ticomsoft have the capability to train your team either in a training room facility or at your site. We can also do the "On the job training" course that will allow your team to learn how to use the HP solutions configured to work in your environment. We have the knowledge and knowhow on how to train you and your team on UCMDB, OM , SiteScope BAC Service Manager and all the HP portfolio solutions. Please contact us and we will be happy to share with you the best knowledge we have.

With years of experience in the IT operation, we deliver services that help our customers deploy the full portfolio of HP. We can start with each component as a standalone module and integrate it with the other HP solutions if exists at the customer site. HP CMDB (HP UCMDB) for example can be the infrastructure for the rest of the HP components that allow the customer understand the impact on each business transaction. We can also add the HP release management that can automatically calculate the risk for application changes. Deploying the HP Site Scope or HP OM (HP OVO) will allow the customer to monitor the application and infrastructure layer and connect it to each CMDB CI for understanding how performance influence the impact on the business application. With HP BSM (HP BAC) we can monitor the end user experience and correlate the result with HP Site Scope for understanding how performance can affect the end user experience. By using the HP Service Manager, we can manage all the IT ticketing process and integrate it with the HP BSA and the HP Operation Orchestration that allow the customer deal with tickets such us allocating more CPU for a specific server automatically, or starting a DR process because of critical failure and many more process that many customers are dealing with manually.

Our PS/ R&D team is knowledgeable and has the experience also to integrate these solutions to the customer company portal if needed so the customer can display the data in the way that works for him the best.
 

Ticomsoft Services provide to our customers the product implementation services. For a successfully implementation you need the product experts with the right set of expertise that will allow you successfully implement the product with quality and stability. As a deliverable, it is possible that our team will help you build the center of excellent internally or keep on using our team as yours.

When you choose HP Software-as-a-Service (SaaS) for Business Availability Center, HP deploys HP Business Availability Center software in your high-availability environment, configures your dashboard and reports, scripts your business processes, on-boards new applications, trains your team and offers 24x7 support for your HP Business Availability Center needs. All services are delivered remotely.